Denton County offices will be closed on Monday, May 29th in observance of Memorial Day
 
 

Sheriff

Communications Division

 

Mission: Denton County 911 Communications Center serves all by providing superior public safety assistance through selfless service, attentive care, professionalism and integrity.


Who Are We?

Department Structure

The Communications Division consists of 34 employees: 1 Manager, 1 Senior Supervisor, 3 Shift Supervisors, 3 Supervisors and 26 Dispatchers. Each employee obtains a Telecommunication Operator Certification by the State of Texas; obtains TCIC/NCIC Certification by the State of Texas; obtains Emergency Medical Dispatch certification by the NAEMD and specialized training in the Computer Aided Dispatch and Denton County Criminal Justice Computer System through our own in-house training department.

Agencies We Service

The Communications Division handles 911 and Non-Emergency service for the unincorporated areas of Denton County as well as the following Cities / Towns: Argyle, Aubrey, Bartonville, Corinth, Double Oak, Hickory Creek, Justin, Krum, Little Elm, Northlake, Oak Point, Pilot Point, Ponder, Sanger and Trophy Club. We also dispatch Fire/EMS service for the above cities and the Lake Cities Fire Department; as well as providing dispatch service for the Denton County Constable Offices, Fire Marshal, Texas Parks and Wildlife and the Texas Department of Public Safety Denton / Sanger Troopers.

Call Statistics

During Fiscal Year 09-10, the Communications Division handled over 240,000 calls from the public and other agencies. Of those calls, over 143,000 Public Requests for Service were made for the agencies served by the Department. This Fiscal Year, the Department expects to process close to 300,000 calls from the public and other agencies and close to 150,000 Public Requests for services. dispatch service for the Denton County Constable Offices, Fire Marshal, Texas Parks and Wildlife and the Texas Department of Public Safety Denton / Sanger Troopers. 

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